Having an online presence I sometimes get asked about my FLGS (friendly local gaming store). I usually reply that I don't have a FLGS but that I do have a FGS - Brap's Magic in Burlington, VT (brapsmagic.com). Much to my disappointment (and maybe the relief of my wife), Brap's Magic is about an hour's drive from me, but let me tell you they are a GREAT store! I wish I lived closer and spend more time there, but the reality of life is that I just can't get up there as much as I wish I could. They have a great team working the store and let me tell you about them.
Brap, the owner, is just about the nicest guy you could meet. He gets the whole retail aspect and he'll even sit down and play a game or two with you if he has a chance (which is pretty rare since he's a busy guy).
Steve, the event coordinator, does a great job as well being just a funny guy. He schedules everything from RPG sessions to Magic, Dice Masters and Attack Wing events. He keeps the events well run while also tending to other areas of the store. Again, he'll also sit and play just about anything with you if he has a moment.
That leaves me with Dave. Dave is the "go to" guy. He mans the store certain days and does a great job keeping the store clean, tidy and stocked. Dave is also one of the players to beat in Dice Masters events. We pick on him a little, but he takes it in stride. Nice guy, really good Dice Masters player.
Those three are the team that I know that do a great job there at Brap's Magic. There must be more but those are the 3 that I interact with the most along with the "regulars" who are usually there playing various games and are just a great group of guys.
If you are in the Burlington, VT area I'd encourage you to check them out. I'm sure you will enjoy your time there. You can also check Brap's Magic out online at brapsmagic.com. They have competitive prices and great service.
Now you know and knowing is half the battle!